Best Online Casinos (2020)

Today’s best online casinos welcome a broad range of secure and reliable online payment options that enable you to deposit and withdraw to and from your casino account. You can find a complete list of accepted payment options at the casino that you sign up to by going to their cashier section when logged in to your account. You can generally choose from a broad range of credit & debit cards, bank transfers and eWallets.

Certain other methods are also widely accepted such as certain major prepaid cards (voucher cards), plus a growing number of top online casinos have started accepting major cryptocurrencies such as BitCoin (BTC) as a viable payment solution. Payments are protected by the latest SSL encryption technology, and you will find that most deposits are processed instantly, whereas the average withdrawal time can take anywhere from just a few hours up to usually no longer than 48 hours (depending on the method that you use to withdraw).

Making Deposits

Making Withdrawals

Almost every online casino in the world offers some kind of new player welcome bonus, plus you can also then look forward to plenty of other attractive casino bonuses as a fully registered member after you have claimed your initial sign up bonus. The main types of bonuses that you can look forward to include Deposit Bonuses (aka Match Bonuses or Matching Deposit Bonuses), Free Spins Bonuses, No Deposit Bonuses and High Roller Bonuses.

Before you accept an online casino bonus, I suggest you read through the bonus terms and conditions. This will tell you everything that you need to know about the bonus, such as information about the wagering requirements (aka playthrough requirements), how long you have to complete the wagering requirements, and which games contribute more per dollar wagered than others. The wagering requirement is basically the amount that you must wager before you can withdraw any winnings that you’ve made from your bonus and this can be anywhere from 20x times the bonus amount up to usually no more than 70x times the bonus amount. You may also be required to wager the deposit amount on top of the bonus amount. You generally have either one week or one month to complete them, and the best way to complete your wagering requirements would be to stick to playing on the slots rather than playing blackjack or roulette, or any other games.

• Deposit Bonus
• Free Spin Bonus
• No Deposit Bonus
• High Roller Bonus

The team at TopCasino.com only ever recommend registering a real money account at online casinos which are ranked in our top 10 lists. Whether this is one of the casinos located here on the homepage or that of one of the country specific pages you'll have the best odds of a good expereince with these brands.

Unfortunately, things can occasionally go wrong, even if you take this advice and stick to playing at only the highest rated casinos. Therefore, you may end up needing to lodge a complaint about the online casino that you’ve signed up to. If you signed up to the casino via one of our links, then I advise you to follow the appropriate steps listed below. Following these steps will put you on the quickest track to getting your issue resolved directly with the casino. Online casino operators don’t like to see bad things being said about their casino, which is why in most cases, they will bend over backwards to get things sorted for you.

How to Use AskGamblers.com to Solve Complaints

In more recent years I’ve personally found the dispute resolution system that’s in place at AskGamblers to be the most reliable tool for resolving any issues that I’ve encountered at online casinos that I’ve signed up to. Their dispute resolution system is far more effective than any other that I’ve come across in the industry, and their success rate in resolving complaints is much higher than any other similar system that I’ve used in the past. Here’s a useful step by step guide on how to submit a complaint about an online casino using the system at AskGamblers.com.

Step 1.

Go to the complaint submission page at AskGamblers.com by clicking on this secure URL: https://www.askgamblers.com/submit-complaint

On this page you will notice a single drop-down box that lets you choose from one of several options that specifically relates to your complaint. Check out the screenshot below.

Note: Make sure that you click on the correct category to ensure that your complaint gets dealt with by the proper department.

Step 2.

The main options that you’re presented with here include Payments, Bonuses, Software, Deposits, Accounts Handling and Other, and with each category, there are several sub-categories. Before submitting your complaint, there’s an overview, symptoms and suggestions, as well as answers to several frequently asked questions. If you still can’t seem to find a way to resolve an issue with any of this additional info, only then do you need to click on the "No. I want to submit a complaint" button (see image below).

Step 3.

If you decide to take things to the next stage by hitting “No,” you will now be presented with a complaint submission form, which you must complete. Here it reminds you to “Be descriptive,” “Play fair,” “DON’T use caps lock,” “Provide proof to support your claim” and that “Using false or fake evidence is against the law.” It would also be a good idea to view the guidelines before submitting, and then remember to enter the correct account name and email address that you registered with the casino because AskGamblers will need to verify this info with the casino that you’re making a complaint against.

Note: You won’t be able to submit the form until you’ve registered with AskGamblers.com, which takes less than a minute to do. All you need to do when filling out the simple online registration form at AskGamblers is enter your preferred email address, and a unique username & password. As soon as you’ve registered, you can carry on submitting your complaint.

Step 4.

As soon as you’ve successfully submitted your complaint via the AskGamblers dispute resolution system, don’t expect an instant response. It can take up to 24 hours for your submission to appear on their system. A friendly member of the team at AskGamblers will also at some point want to get in touch with you to verify the details that you supplied them with, plus they may also require additional information to help you with your complaint.

If you're just getting started with online gambling and more specifically playing at online casinos you may have some questions. Below I've put together a listing of some of the most commonly asked questions by newbie players and answers to those.

Is it legal to gamble in the real money mode at online casinos?

It depends on which country you live in. However, in most countries, yes, it IS LEGAL to gamble in the real money mode at online casinos. There are very few countries that have made it illegal for players to gamble in the real money mode at online casinos. The online gambling laws are different in each country, and depending on exactly where you live will determine which online casinos are available to you. In most countries, you need to be at least 18 years old to gamble at an online casino, but in some US states you must be 21.

Also, before you can gamble in the real money mode at an online casino you would need to start by registering a real money account. You couldn’t just visit a website, make a deposit and start playing. At some point, you would also need to complete the verification process which is designed to prove that you are who you say you are.

The casino will carry out the necessary due diligence to confirm that you are of legal age. If you don’t get your account verified, your account will be restricted, and you could end up begin completely frozen out of your account. To verify your account, you’ll need to supply the casino’s verification department with a proof of address, proof of ID and proof of payment method.

What types of payment methods can be used for depositing and withdrawing at online casinos?

There are plenty of perfectly secure payment methods to choose from at online casinos and the main payment methods that you are likely to come across include major credit & debit cards, eWallets and bank transfers. Cryptocurrencies are also becoming more widely accepted at a growing number of online casinos. When you deposit, you have to use that same method to withdraw. The best thing to do would be to head straight to the casino’s cashier section when logged in to your account to find out exactly which deposit & withdrawal methods they accept.

Some of the most widely accepted online casino banking options that you can use today include Visa, MasterCard, Visa Electron, Maestro, Diners Club, American Express, Skrill, PayPal, NETELLER, Instadebit, Interac, POLi, Direct Bank Transfer, Fast Transfer or Wire Transfer, plus several other well-known methods. Most of these methods are free to use, but when a fee is applied to your transaction, it will be minimal, and hardly noticeable.

Are the games fair, and how do I know I’m not being cheated?

Players have often wondered whether or not the games are fair at online casinos, and whether they are producing fair and realistic outcomes. The answer is that the games are fair and about as realistic as can be. The results that you see when playing at an online casino are produced by Random Number Generators (RNG). This software uses a mathematical algorithm program that has no discernible pattern, and it’s frequently tested for fairness by one of several trusted third party online casino testing agencies.

Can I play in my web browser, without having to download software onto my PC?

Yes. You can play instantly in your web browser at every online casino in the world, without having to download or install any software. Some online casinos also give you the option to download their free casino download client onto your Windows operating desktop or laptop computer, but it seems as though the download option is fast becoming a thing of the past, as more and more online casino operators are scrapping this option, and only offering non-downloadable (Flash or HTML5) games instead.

Do I have to play from my PC, or can I play from my mobile device?

Online casinos today are available on desktop and mobile, so it’s up to you really. You can play on desktop or mobile, using either a smartphone, tablet, desktop or laptop computer. You can also mix things up between playing on desktop or mobile because the same username and password for a casino that you’ve signed up to can be used to access that same casino from any device. Even if you already signed up to the casino from your desktop computer, the good news is that you will still receive a new player welcome bonus when you play at the mobile version of that same casino for the very first time.

What will happen if I get disconnected halfway through playing a game?

If you get disconnected while playing at an online casino, simply close the game and then try reloading it again. When you next launch the same game, you will be taken back to the exact point that you were disconnected, so don’t panic. The same thing will happen if you are playing from your mobile device and your battery dies, or if you lose your signal. The next time you log in to the casino, you will either be taken straight back to the point that you were disconnected, or you may need to go the game and then try launching it again to get taken back to the exact point where you were cut-off.

What are wagering/playthrough requirements and are casino bonuses really worth claiming?

The wagering requirement is also often referred to as the playthrough requirement, and it’s the amount of money that you need to wager when accepting a bonus before you can withdraw any winnings that you have made. The lower the wagering requirements, the better it is for you as a player, and you will often find that most online casino bonuses come with wagering requirements that are worth anywhere from 10X to 70X times the bonus amount.

How can I get in touch with the casino?

There are many different ways that you can get in touch with a casino, and the main support methods tend to include telephone support, email support and live chat support. I’ve found that the most effective way to get in touch with a professionally trained member of the support team is to launch the toll-free live chat feature. This is generally open 24 hours per day, but some online casinos may only open their live chat support feature during certain hours.

The telephone support is also generally toll-free, but depending on which country you are based in will determine exactly which number you should call them on. The support line is also usually open 24 hours per day, but at some online casinos, it may only be open between certain hours. If you’re issue or question isn’t urgent, then you may want to contact the casino via email instead. Some online casinos provide an online email entry form, whereas others just provide you with an email address. When sending an email, include as many details as possible, and screenshots, to get your issue sorted in as little time as possible.

What is the verification process at online casinos, and what do I have to do?

The verification process at a fully licensed online casino is something that you cannot avoid. If you don’t complete the verification process, you could end up with restrictions on your account (no being able to withdraw), or you could end up being frozen out entirely. Each online casino must carry out the necessary due diligence on its registered members, and it aims to prevent underage gambling and fraudulent activity. You can wait for the casino to contact you and ask you for these documents, or you can speed up the process by sending in the necessary documents as soon as you sign up to the casino.

The entire process usually takes less than 48 hours to complete, and as soon as your account has been fully verified, any restrictions that were placed on your account will now be lifted. You will need to send the casino a copy of a utility bill or bank statement, which clearly shows your name and address. This must be less than three months old. You will also need to send a proof of ID such as a scanned colour copy of your VALID passport or driver’s license (or similar national ID card).

Finally, a copy of your payment method that you used to deposit with will also be required. If you deposited with a credit/debit card, you'd have to take a photo of your card, but blank out the numbers that they ask you to blank out. If you deposited with an eWallet, you'd need to login to that account and then take a screenshot of the entire page.

Do I need to be concerned about safety and security when playing online?

Online casinos that intend to stay in business take safety and security seriously. You should only play at casinos that are licensed and regulated in trustworthy gambling jurisdictions which include the United Kingdom, Malta, Gibraltar, the Isle of Man and Alderney. By playing at sites licensed in one of these jurisdictions, you can take confidence in knowing that they've gone through the wringer to obtain their gaming license. One of the criteria being the security of the players the technology used to implement said security. Generally, when it comes to online transactions, casinos will secure these using 256-bit encryption. Everything from when you sign-up and each time you log in and play, are encrypted using this industry-standard encryption protocol. A critical factor in ensuring online safety and security is not dependent on the casino but instead on the part of the player. If you're looking for tips and advice on how to stay safe online, this article can help you get started.

Are there any useful tips for playing at online casinos?

The first thing you should do when you sign up to an online casino is set your deposit limits. Players today can set daily, weekly or monthly deposit limits, and once you have reached your limit, you won’t be able to exceed it. For example if you set a $/€/£50 monthly deposit limit and deposit the full $/€/£50 on the 10th day of the month, it means that you wouldn’t be able to deposit until the 10th day of the next month, and then you would also only be able to deposit a maximum of $/€/50.

Some online casinos also allow you to set spending limits and/or session time limits. If you can’t seem to find out where to do this when logged in to your account, simply contact the player support, and they should be able to point you in the right direction. One of the other things I would suggest when you play in the real money mode on an online slot machine would be to check your stake before you hit spin, because sometimes when you launch a slot the default stake can be set to the MAX bet allowed (could be $/€/£5.00, $/€/£50.00 or even higher per spin). Using the player controls beneath the reels will allow you to reduce the stake down to around $/€/£0.20 to $/€/£0.50 per spin.

I can also recommend withdrawing your winnings every now and then. Let’s just say that you have a relatively big win of $/€/£12,000.00 from an initial $/€/£100 deposit. You could perhaps withdraw $/€/£10,000, and leave the remaining $/€/£2,000 in your casino account. Lastly, NEVER chase your losses. If you have hit a losing streak, simply log out of your account and come back to the casino on a different day when you’re in a better frame of mind.